dbk222 Privacy Policy

dbk222 collects from its members only the information that is essential for providing the service. We do not collect any information unnecessarily, and we do not sell information to any third party without the user's consent.

1.1 Registration Information

When opening an account, we collect the following information:

• Full name (as per national identity card or birth certificate)
• Date of birth (for age verification — the user must be 21 years of age or older)
• Mobile number (for account verification and transaction notifications)
• Email address (for communication and account recovery)
• Password (stored in encrypted form — never kept in plain text)

1.2 Identity Verification Information (KYC)

To ensure account verification and the security of financial transactions, in some cases we may request the following documents:

• Copy of National Identity Card (NID) or passport
• Proof of ownership of a mobile banking account
• Bank account statement (where applicable)

1.3 Transaction Information

When deposits and withdrawals are made via bKash, Nagad, Rocket, or bank transfer, the relevant transaction details — such as transaction amount, date and time, payment method, and transaction ID — are automatically stored in our system.

1.4 Device and Browsing Information

When you use dbk222, the following technical information may be collected automatically:

• IP address and connection type
• Browser type, version, and language settings
• Device operating system
• Pages visited and session duration
• Cookie and local storage data (see details below)

Collected information is used only for the following purposes:

• Account creation, management, and verification
• Processing deposits, withdrawals, and other financial transactions
• Providing bonuses, rewards, and promotional offers
• Customer service and technical support
• Fraud prevention and ensuring account security
• Fulfilling legal obligations and meeting regulatory requirements
• Improving platform experience and service quality
• Implementing responsible gaming measures under applicable law

dbk222 gives the highest importance to the protection of your information. We take industry-standard technical and administrative measures to prevent unauthorized access, damage, or leakage.

3.1 Encryption and Security Technology

• 256-bit SSL/TLS encryption is used for all data transmissions
• Passwords are not stored in plain text — advanced hashing algorithms are used
• Financial data is processed in a PCI-DSS compliant environment
• Regular security audits are conducted on servers

3.2 Access Control

Only those employees whose work requires it can access your personal information. All employees are bound by strict confidentiality agreements and are provided with regular cybersecurity training.

3.3 Data Retention Period

We retain your information while your account is active. Even after an account is closed, some information may be retained for a specified period due to legal obligations or the need to resolve disputes. Once the specified period ends, the information is securely deleted.

dbk222 does not sell your information. However, information may be shared with third parties in the following limited circumstances:

4.1 Payment Processors

Financial information necessary for processing transactions is shared with bKash, Nagad, Rocket, and banking partners. These partners follow their own privacy policies and security standards.

4.2 Legal Requirements

If it is necessary to disclose information under a court order, a lawful request from a government authority, or applicable law, we are obliged to do so. However, in such cases, we will endeavor to notify the user to the extent possible.

4.3 Technology Service Providers

Limited and encrypted information may be shared with certain technology service providers related to game operations, cybersecurity, and analytics. These service providers are contractually obligated to comply with our privacy policy.

The dbk222 website uses cookies and similar technologies to improve your experience.

5.1 Essential Cookies

These cookies are necessary for the basic functioning of the platform — such as maintaining login sessions, managing security tokens, and saving language preferences. Without them, the service will not work properly.

5.2 Performance Cookies

These cookies help us understand which pages are used most, which features are popular, and where the platform needs improvement. The information collected is aggregated and anonymous.

5.3 Cookie Control

You have the right to accept or reject cookies by changing your browser settings. However, disabling essential cookies may disrupt some functions of the service.

As a member of dbk222, you have the following rights regarding your personal information:

6.1 Right to Access Information

You can request to know what information we hold about you at any time. We will provide you with the complete information within 30 working days of receiving the request.

6.2 Right to Correct Information

If any of your information is incorrect or outdated, you can apply for a correction. After verifying accuracy, the correction will be made as soon as possible.

6.3 Right to Delete Information

When closing your account or in other circumstances, you can request that your information be deleted. Some information may need to be retained for a specified period due to legal obligations — in that case, you will be informed of the reason.

6.4 Right to Object to Processing

You have the right to object to the processing of your information for specific purposes. We will respond to this request as quickly as possible after considering it.

dbk222 is for persons aged 21 and above only. We do not knowingly collect any information from anyone under the age of 21. If we become aware that information from a minor has been collected by mistake, that information will be deleted immediately and the associated account will be closed.

If you believe that a minor is using our platform, please notify our support team immediately.

Financial transactions at dbk222 are completely secure. Every deposit and withdrawal made via bKash, Nagad, and Rocket is processed through our secure payment gateway. The minimum deposit amount is ৳100 and the minimum withdrawal is ৳500. Withdrawal processing is generally completed within 30 minutes to 3 hours.

Your payment information is never stored directly on our servers. All confidential information related to transactions is handled through the security systems of the respective payment provider.

dbk222 reserves the right to update this Privacy Policy from time to time. This policy may change if the scope of the service expands, new legal requirements arise, or security measures are improved.

For significant changes, a notice will be sent to the registered email address and a notification will be displayed on the website. Continued use of the service after the changes will be considered as your consent to the new policy.

Contact our support team if you would like a copy of a previous version of the policy.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact our data protection team:

• Email: [email protected]
• Live Chat: Available in Bengali 24/7 on the website

We will provide an initial response within 7 working days of receiving a complaint. For complex matters, a full resolution may take up to 30 working days — during this time you will be given regular updates on the progress.